Due to the Coronavirus (COVID-19) outbreak we have been forced to cancel our 2020 concert series. We are postponing to summer 2021, in the national interest, to support key workers and safeguard customers who are over 70. Although we are extremely sorry to take this action, I know you’ll support Starlight Concerts in prioritising the vulnerable, the elderly, our amazing NHS and our other public services.
In these most challenging times, we need to pull together – we all have a part to play. Your support in 2021 will boost British business, support British jobs and safeguard the British economy.
For 2020 Ticket Holders: To thank you for your loyalty and support during this crisis we are offering a massive two-day Legends Festival, including our popular 80s v 90s show, at each venue creating a weekend packed with the biggest tribute acts.
Any one who has purchased a ticket for our 2020 concert series will be upgraded to a full weekend pass, at no extra cost!
For those who booked for both days this year, you will receive a discount of 50% off your next booking. This discount will be redeemable at any of our nine UK venues, for any concert, for the next five years. We will write to you in the near future with full details dates and how to upgrade your tickets.
We will upgrade your tickets to weekend passes.
Upgrade children’s tickets, on request, to full tickets if your child is now over 16.
Allow you to roll over your full, or part of your booking, to subsequent years.
All 2020 parking tickets and Park & Ride tickets will be automatically refunded.
Our Customer Services’ Team is contactable at any time via email, Facebook or Instagram to help answer any enquiries.
If you have any direct questions please feel free to email us at email@example.com We ask that you contact us by Thursday, April 30th 2020. We will aim to answer all enquiries within seven working days.
I believe that times of crisis can make us stronger, if we all look after each other. Our concerts, although fun, are far from the most important thing at the moment – I trust the majority of you will join us next year. The priority is safeguarding our communities and looking after loved ones. We wish you and your families well as Britain overcomes this challenge.