STOKE PARK – GUILDFORD

28th OF AUGUST 2020

STOKE PARK – GUILDFORD | 28th OF AUGUST 2020

INFO

The Essentials

TICKET INFO

ACCESSIBILITY

HOW DO I BOOK TICKETS?

Tickets can be purchased online through this website or through our Eventbrite event page.

All bookings will be confirmed by an email after purchase. Please check your confirmation email for your attached e-ticket – you might need to check your junk box. We run email assistance should you need help – info@starlightconcerts.co.uk

Your e-ticket can be printed off or presented on a smart phone at the gate. All tickets will be scanned.

Please note that email confirmations are not tickets and will not be accepted as tickets to access the arena. 

TICKET PRICE

 – Adult tickets are priced starting at just £30.00*
 – Under 16’s start from only £1*

We have 3 tiers of tickets, the earlier you book, the cheaper your ticket. Once each tier allocation sells out, the next tier is activated at a higher price. As always, the early bird catches the worm, so don’t miss out!

*Booking fees apply.

WHEN WILL I RECEIVE MY TICKETS?

All tickets are sent via email directly after your booking has been completed, please check your junk mail folder if you do not receive an email.
e-tickets can be printed out or shown on a mobile device for scanning, please note, only the e-ticket containing a barcode will be accepted for entry, confirmation emails will not be accepted.

GROUP BOOKINGS

If you’re booking over 20 tickets you may be able to take advantage of our group discount ticket price. Please email us at info@starlightconcerts.co.uk to discuss your booking requirements.

BOOKING FEES

We outsource the sale of tickets to a third party. We do this to increase security and protect you from online fraud. As a company we have undertaken a commitment to help tackle ticket touts and those attempting to sell fake tickets. Our ticketing partner, Eventbrite, apply a modest booking fee to cover their costs which is competitive when compared to the industry alternatives.

CHILD POLICY

Any attendee aged 16 or over requires a full price ticket. Children aged 15 and under on the date of the concert can attend with a child ticket. Please check our event booking pages for pricing details.

Under 16s must be accompanied by a parent/guardian (18 or over) and supervised at a maximum ratio of 3 children to 1 adult. Entry may be refused without valid proof of age.

REGISTERED PERSONAL ASSISTANT (PA) TICKETS

Any person purchasing an Adult ticket for one of our concerts who requires assistance from a registered carer is entitled to receive 1 discounted PA ticket for their carer.
For further details, please see the accessibility info section.

CAN I BRING A GAZEBO?

Gazebo pitches are not available at these events.

REFUNDS

There are NO REFUNDS offered except in extreme circumstances and at the individual discretion of Starlight Concerts.
It is the responsibility of the customer to check the date, time and show on your tickets as mistakes cannot always be rectified. It is a condition of sale in respect of all tickets that a ticket is only valid for admission to the performance it was booked for.

AVOID TICKET TOUTS

Beware of unauthorised ticket agents (including eBay, Gumtree and Craigslist) – buying from them can be a lot of trouble. You are likely to pay over the odds for a ticket that will have never existed or might never materialise.

If you have been the victim of a ticket scam please report the website to Action Fraud